Product: Disney Store Website Clear all filters (4 of 4 reviews match)
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My 5 year old son received a gift card for his birthday. On the back of the packaging it says www.disneystore.co.uk. Yet, we can only purchase products from the store and not their website. There are limited products in store and our nearest one is 20 miles away. In...
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#1361812 Review #1361812 is a subjective opinion of poster.
Product
Disney Store Website
Reason of review
Frustrated and sad for my son
Preferred solution
Let the company propose a solution
Tags
  • Disney Online

Disney Store - They won't cancel an order

1.0
Details
Disney's website glitched as it refreshed causing me to hit the order button instead of the discount code button. This generated an order I did not want, in addition I'm paying $17 for shipping that should be free!!! Disney says too bad we cannot help. Unreal. Worst customer service ever.
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Review
#1220967 Review #1220967 is a subjective opinion of poster.
Product
Disney Store Website
Reason of review
Order processing issue
1.0
Details
Tried to place an international order with credit card and kept getting error message saying that billing address didnt match card address...tried again 3 times same error...went to check my bank a/c and saw that i had been charged all 3 times already....seems to have...
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1 comment
Anonymous
#1233074

This exact same thing has just happened to me, I too am from Australia. Been charged twice because of that *** billing address issue and have received no confirmation email. Last time I ever buy anything from Disney I'll stick to eBay thanks

Review
#942576 Review #942576 is a subjective opinion of poster.
Product
Disney Store Website
Reason of review
billing issue
Loss
$500
Preferred solution
Let the company propose a solution

Disney Store Website Review

If you buy internationally (Canada) expect to be completely ripped off. $70 order plus $30 shipping plus $80 duty due at door! Include the duty on website if it's so high. I have never experienced such high duty charges. *** Disney!
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Review
#557518 Review #557518 is a subjective opinion of poster.
Product
Disney Store Website

Contact Disney Store Customer Service

Mailing Address:
WDIG
500 S. Buena Vista St. Mail Code 7716
Burbank, California 91521-7716
United States
Phone:
(800) 328-0368
All Disney Store Contacts