Sale said BOGO for plush toy valued from $6.95 to $16.95. In the rack were the $6.95 but the larger ones were right next to it for $16.95.
The managers response. Tried to buy the larger one and was denied. She said that the sale was only for those plush animals in the rack with the sale sign. I told her these are the exact same ones valued at $16.95.
I told her this was misleading and false advertising. Her answer: I’m sorry you feel this way. This was the manager’s response that the Disney Store in Gilroy CA. My 9 year old daughter was so disappointed, and we were just at Disneyland this week.
Very poor customer service and overall bad example of what not to do. #MoneyGrubbyMouse!
Product or Service Mentioned: Disney Store Deal.
Reason of review: Not as described/ advertised.