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Ordered 100.00 worth of merchandise less than 24 hours later they post a 25% discount. Called customer service told too bad cant get it. Ok cancel my order that has not shipped yet, too bad can not do that either we are processing the order. So process the cancelation...
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1.0
I liked
  • Ordering online
I didn't like
  • Very poor service
#1190342
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Disney Store - Clothes suck!!!!

Disney Store - Clothes suck!!!!
Everything I have bought for myself, husband, or children had ripped or destroyed in one wash a few things bought right in Disneyworld and ripped in store too.. poor poor poor quality. I mean they make billions why cheap out on the clothes and charge *** tons for them to just rip.
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
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Product
#1174013
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I ordered Christmas presents for my 5 year old online from the Disney store, the website said guaranteed delivery before Christmas. I got 2 different tracking numbers since my items shipped out of different states. That would have been fine except neither package...
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1.0
#1162053
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Don't ever buy anything from Disney store online, and I mean ever!!!! They are terrible and don't care about the consumers at all! I ordered a tshirt online and after an hour and a half, I emailed requesting to cancel as the shipping fees were too high and I had...
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1.0
I didn't like
  • Very poor service
#1141008
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I bought a sweatshirt and a T-shirt through DisneyStore.com on October 4th. The promise of delivery at my hotel in New York was October 11. Exactly what I needed, because I would travel back to Brazil on this date. I received orders from Amazon and Walgreens, made in...
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2.1
I didn't like
  • Very poor service
#1114622
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I appear to be another victim of disney and their "authorization charge hold" . I too, placed an order one week ago. Iwas charged that day for the item I bought. A couple days later, i noticed another charge from disney, however it was just 3 cents different than the...
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1.1
#1106955
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On 7/25/17 I called regarding tax charge discrepancies and to the return a tshirt (456203348119) After an hour on the phone I was emailed $5 off next order code for the tax charge inconvenience, and was told that I would receive a$15 coupon for the tshirt in question...
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1.0
I didn't like
  • This experience
#1092902
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Placed an order on June 2nd 2017 FOR 59.32 and then on JUNE 5th the placed the same order or 57.32 which made my account into a negative status. They told me it was just an hold and the other amount should fall off within 3 to 5 days meanwhile I will receive overdraft...
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I didn't like
  • Them making my account in negative status
#1057740
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I would NEVER order from disneystore.com again!!! Posting this review on several sites so people can be aware! I've only ever ordered from the USA twice before, both being Hot Topic ages ago, never a problem. First time ever ordering from USA Disney store this year, in...
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1.0
I liked
  • Them a year ago
I didn't like
  • Terrible customer service
  • Disappointing
  • Response is unsatisfactory
#1053728
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Toys Review

Employees like to follow you and treat you like a thief. They get pissed when you return and pretend to have sympathy when you make excuses. BS. Never shopping here again and buying their mass produced trash.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1038341
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