Albacutya,Victoria County
Not resolved
1.0
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Value for money
1 comment

Tried to place an international order with credit card and kept getting error message saying that billing address didnt match card address...tried again 3 times same error...went to check my bank a/c and saw that i had been charged all 3 times already....seems to have happen to other people before..

haven't received any email confirmation at all..

now i have to waste my time going through the process of getting my money back..

is this really the official disney store??how can such a big brand get away with this for so long.....

Product or Service Mentioned: Disney Store Website.

Reason of review: billing issue.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Oct 24, 2016.
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Anonymous
Melbourne, Victoria, Australia #1233074

This exact same thing has just happened to me, I too am from Australia. Been charged twice because of that *** billing address issue and have received no confirmation email. Last time I ever buy anything from Disney I'll stick to eBay thanks

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