Tampa, Florida
Not resolved
Customer service
1 comment

I went to the Disney Store at the International Mall in Tampa.

I purchased 2 Birthday presents for my 2 year old Granddaughter.

Then the lady informed me she didn’t have bags to put the gifts in.

I needed to buy a bag or just walk out with the gifts in hand!

My husband had the baby out side the store waiting for me!

How can you not have bags!! And charge for a bag when you buy something in your store! I bought a bag, but I should have just told her to forget it!

If you are buying a gift for someone do you want it to be a surprise!

Well that is what I wanted to do!

This is a very bad policy!

Diane Barnes


Product or Service Mentioned: Disney Store Deal.

Reason of review: Poor customer service.

Disney Store Cons: Terrible customer service, Way i have been treated by the disney store.

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Disney does not care about their guests (as they call them) only looking politically correct. Also charging ten times more for a bag than it cost tttm